Support

On the login screen, choose “Forgot password” and follow the prompts to receive a reset link at your account email. If you don’t see it, check your spam folder or email us.

New subscribers get a 7-day free trial of Pro with full access. If you don’t cancel at least 24 hours before the trial ends, it automatically converts to a paid monthly subscription. You won’t be charged if you cancel before the trial ends.

Subscriptions are billed through your Apple ID, so they’re managed in your device settings:

• Open the Settings app on your iPhone.
• Tap your name at the top, then Subscriptions.
• Select ProfessionalOS and choose to change or cancel.

You can also visit apps.apple.com/account/subscriptions. Note that deleting the app does not cancel your subscription.

If you reinstall the app or switch devices, open Settings → Subscription in the app and tap Restore purchases, signed in with the same Apple ID you used to subscribe.

Purchases are processed by Apple, so refunds are handled through Apple. You can request one at reportaproblem.apple.com. If you believe something went wrong, email us and we’ll help where we can.

You can delete your account and associated personal data at any time using the account-deletion option in the app where available, or by emailing contact@professionalos.ai from your account address. We’ll action verified requests within a reasonable period. See our Privacy Policy for details.

No. The Situation Coach and Board of Advisors offer general, AI-generated guidance for self-development and reflection. They are not a substitute for professional, legal, financial, medical, or psychological advice. Please avoid sharing sensitive personal details in your inputs, and use your own judgement.

Sorry about that! Email contact@professionalos.ai with a short description, your device model, and your app version (Settings → About). Screenshots help a lot.

We’d love to hear it — your input genuinely shapes the roadmap. Send your thoughts to contact@professionalos.ai.